2-10 WARRANTY

Protecting your new home, your peace of mind, and your investment.

When you buy a TruForge home, you’re not just getting a beautifully crafted house — you’re getting lasting confidence in the quality of your build. That’s why every TruForge home comes backed by a 2-10 Home Buyers Warranty (2-10 HBW) — one of the most trusted warranty providers in the nation.

We know homeownership can come with questions and surprises, so our goal is to make sure you understand exactly how your warranty works, what’s covered, and how to get help when you need it.

🔹 What Is a 2-10 Home Buyers Warranty?

The 2-10 Home Buyers Warranty provides industry-leading coverage for new homes, giving homeowners added protection against unexpected repairs or structural issues.
Your warranty is divided into three main parts:

1. 1-Year Workmanship Warranty
   Covers defects in materials and workmanship for items like doors, trim, paint, flooring, and finishes.

   • Example: If a cabinet door warps or drywall needs adjustment within the first year, you’re covered.

2. 2-Year Systems Warranty
   Covers the major mechanical systems in your home — plumbing, electrical, and HVAC — ensuring that your essential systems perform as designed.

   • Example: If your A/C stops cooling properly or an outlet fails, 2-10 will coordinate repairs according to the warranty terms.

3. 10-Year Structural Warranty
   Provides protection against qualified structural defects in the home’s load-bearing components (foundation, framing, load-bearing walls, etc.).

   • Example: If there’s a structural issue with your foundation or framing years down the road, you’re protected for a full decade.

This coverage follows national standards and offers real protection and peace of mind for as long as you own your home.

🔹 How the Warranty Process Works at TruForge Homes

At TruForge, we take warranty service seriously. Our process is designed to make things simple, transparent, and stress-free for every homeowner:

1. Identify the Issue

   • If you notice something that may be covered under your warranty, review your warranty guide or visit 2-10.com to verify coverage.

2. Submit a Claim

   • All claims must be filed directly through 2-10 Home Buyers Warranty (not through TruForge).

   • You can submit claims online at 2-10.com by logging into your homeowner account.

3. 2-10 Review and Schedule

   • Once submitted, 2-10 reviews your claim, contacts you to schedule an inspection (if needed), and assigns a qualified contractor to handle repairs.

4. TruForge Support

   • While 2-10 manages claims, TruForge remains a resource. If you ever have questions about your coverage or how to start the process, our team is here to help.

🔹 Tips for New Homeowners

• Keep your warranty documents handy. You’ll receive your 2-10 warranty details and login information at closing.

• Document everything. If you find an issue, take photos and note the date you discovered it.

• Perform regular maintenance. The warranty doesn’t cover neglect, so stay on top of homeowner maintenance like changing HVAC filters, cleaning gutters, and testing smoke alarms.

• Communicate early. If you’re unsure whether something is covered, it’s better to ask before hiring an outside contractor.

🔹 Why TruForge Chose 2-10

We partner with 2-10 Home Buyers Warranty because they share our commitment to quality and accountability. Their customer service, reputation, and comprehensive coverage align perfectly with our promise to deliver homes built to last.

At TruForge Homes, we believe peace of mind shouldn’t end at closing — it should begin there.